Returning your order

Problems with your product?

We would like you to be happy with your product - so we offer a 30 day evaluation period during which you can return your product.

Note that this offers applies only to products purchased via JBL.com; if you have purchased through a retailer, please follow their return process.

Before requesting a return, you may read through our support materials and FAQs. If your questions are not answered, please reach out to our experts for personal assistance and troubleshooting. If you still need to return your product, please follow these steps:

  1. Klikkaa Tilausstatus-painiketta; lisää tilausnumero, sukunimi ja postinumero.
  2. Tilauksenne tulee näkyviin ja klikkaa sitten Tilauksen tiedot.
  3. Klikkaa Hyvitys-painiketta ja valitse ne tuotteet, jotka haluat palauttaa.

Can't find what you are looking for?

Please note that our customer service center will be closed for maintenance on Saturday and Sunday, September 16th & 17th, and will re-open on Monday, September 18th. We apologize for the inconvenience

Call us

Talk to a product expert

Call us now at: +358 972522301
Phone Support:
Monday – Friday: 10:00-18:00
Saturday - Sunday: Closed

Our phone support is currently closed. Please submit an email or give us a call during business hours: +358 972522301

Phone Support:
Monday – Friday: 10:00-18:00
Saturday - Sunday: Closed


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365 days a year

We will respond within 1 business day.
 

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Chat with us

Phone Support:
Monday – Friday: 10:00-18:00
Saturday - Sunday: Closed

Our friendly product experts are ready to help you in real time. Chat with them today.

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