Thanks for your inquiry. Our JBL Flip 6 does not have a USB port for a Flash drive Hence, it would not be able to play music from a memory stick.

The LED indicator light on our JBL Flip 6 is a design feature of the speaker. This feature cannot be disabled.

Our JBL Flip 6 has up to 12 hours of battery life. This may vary depending on volume and music content. If the speaker doesn't meet the advertised playtime hours even at low to mid-volume levels, there could be a problem with the battery of the unit. Please contact our Customer Support, so we can assist you.

Our JBL Flip 6's Bluetooth range is up to 10m or about 32ft. To ensure a stable connection from the source device, it's recommended that there's a clear line of sight between the connected devices.

Thanks for your questions. EQ settings are saved locally, not on the device itself so it will not be transferred to the computer. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.

Our JBL Flip 6 doesn't have a built-in microphone for phone calls or voice assistants.

Our JBL Flip 6 doesn't have a built-in AM/FM radio. You can listen to the radio through your source device being connected to it via Bluetooth.

Thanks for your inquiry. Our JBL Flip 6 battery life depends on the volume and audio content. Please try to use the speaker by itself. If the issue persists, please reach out to our Customer Support.

While the JBL Flip 6 and JBL Charge 5 can link together via the JBL Partyboost feature, the stereo mode on the JBL Portable App can only be enabled when the two speakers of the same model are connected. The stereo mode will not be achieved when two speakers are connected.

Thank you for your question. The JBL Flip 6 do not come with a case and unfortunately, we do not produce or sell this accessory separately. Should you wish to receive further support, you may contact the Harman Customer Support team by telephone, email or chat in order to receive direct assistance. Please see https://uk.harmanaudio.com/support-contact.html#ns for further details. Thank you.

Thanks for bringing this to our attention. We don't recommend breaking or damaging our speakers since this will void the 1-year limited warranty of the product. If you're using any equalizer or sound enhancer, please turn it off to ensure that raw sounds are playing from the speaker. Check if the muffled sound occurs when the speaker is connected to a different device and if a different song is played from the source. If the issue continues, you may contact our Customer Support for further assistance with your JBL Flip 6.

We recommend using a different charging cord or doing a factory reset by pressing and holding the Volume + and Play buttons simultaneously for 3 seconds until the unit turns off. If the issue remains, please contact our customer support. We're here to help.

Our JBL Portable app is available for download via the APP Store for iOS devices and Play Store for Android devices. It should work on your Android tablet and Fire tablet so you can get full access to all of the speaker's features. If you need more help, please contact our customer support.

Thanks for reaching out. Both our JBL Flip 5 and Flip 6 Bluetooth portable speakers have the Partyboost Feature and can be linked together.

Thanks for your inquiry. We're here to help. Please check that your phone and the JBL Flip 6 are connected so the app can discover your phone. Make sure there are no other phone devices connected to the speaker. Try to uninstall and reinstall the JBL Portable app to ensure you have the latest version. If you need more help, please contact our customer support via our official website or toll-free hotline.

To connect more than 2 Partyboost compatible speakers together, plase make sure to Mmove the source device closer to the speaker and make sure the source device is only connected (through Bluetooth) to the Primary speaker. Also, make sure the Primary speaker is connected only connected to one source device. This can be done by resetting the Primary speaker and re-pairing the source device. If the problem still persists, we'd like to work with you directly to troubleshoot the issues you're experiencing with the Flip 6. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline

Thanks for your interest. We don't have news to share about when the JBL Flip 6 (Teal) will be available in the US. You could sign up for the JBL Newsletter or continue following us for news and updates. https://bit.ly/31GnraZ

Our JBL Flip 6 is a portable Bluetooth speaker, it does not have a receiver to get radio frequencies. It must be connected to a source device via Bluetooth.

Thanks for your inquiry. You can attempt connecting your Flip 6 to a different device or utilize alternative music applications. We suggest performing a factory reset as well. Initially, eliminate or forget the speaker from the paired Bluetooth devices list in the phone or tablet settings. With the speaker powered on, simultaneously press and hold the Volume + and Play buttons for 3 seconds until the unit shuts down. Should the problem persist, please reach out to our customer support. We are available to provide assistance.

Thanks for your inquiry. Please make sure that the headphones are not on low battery when they sound distorted. When this happens, try to connect your JBL Flip 6 to a different device or phone. If you need further assistance, please contact us and we'll be here to help.

Thanks for your interest. We don't have news to share about when the JBL Flip 6 (Squad) will be available in the US. You could sign up for the JBL Newsletter or click on the 'Notify Me' button found on this link to get notified as soon as this product is available. https://bit.ly/31GnraZ

Thank you for bringing this to our attention. We'd like to work with you directly to address the issues you're experiencing with your JBL Flip 6. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline.

As of the moment, we don't have news of when we will have JBL Flip 6 available for personalization. We have our JBL Flip 5 available for personalized orders.

Thanks for reaching out. The Grey JBL Flip 6 is currently available for sale on our official website. We don't have news to share about when the Teal edition will be available in the US. You could sign up for the JBL Newsletter or continue following us for news and updates. https://bit.ly/31GnraZ

Thanks for your interest in our products. We have no news to share on when we'll be having our JBL Flip 6 (TEAL) available. Keep posted on our social media channels or sign up for our newsletter for updates about our product releases and promotions. https://www.jbl.com/

Thank you for your question. The buttons on the JBL Flip 6 cannot be locked. If you would like personalized assistance, we invite you to contact Harman Customer Service by phone, email or chat. You can find all contact information at https://support.harmanaudio.com/fr/fr/customer-service/contact.html Thank you.

Our JBL Flip 6 doesn't have a WiFi feature. The Bluetooth range for this product is 10–15 meters without interference, including walls, other objects, and other wireless connections.

Thanks for reaching out. The Bluetooth range on our wireless speakers is at 10m(32ft.) when unobstructed. Interference such as nearby wifi networks, walls, and other devices reduce the range drastically.

Thanks for reaching out. We're here to help. Please make sure that the speaker output device on your computer is set to JBL Flip 6 and ensure to get the latest Bluetooth driver version available for your PC. You can also try to use a different source application or source device to see if the issue remains. If so, please contact our customer support team for assistance.

We're here to help with your JBL Flip 6. Please try a different cable or charge it into a different power outlet. Examine the charging port for debris or bent pins. Try charging the speaker overnight. Move the charger around the charging port to see if that helps. If you need more help, please contact our customer support for assistance.