Please note that what you experience is due to the fact that Windows 7 does not support A2DP stereo audio streaming via Bluetooth, the standard for music-listening through Bluetooth.
The system will support keyboards, mice, printers etc. via Bluetooth, but not audio.
It is necessary to download the proper drivers, either from the computer manufacturer, the software manufacturer or the manufacturer of the Bluetooth chip in the computer.
If you require more information, please contact our customer service department.
Date published: 2018-09-18