Check the FAQ on Specs & Support it says the upgrade will be available on October 15, 2017.

What you are hearing can well possibly be the natural noise of the speakers when cranked. If you are playing audio on the speaker in a set-up wherein the speaker is cranked and the source’s (phone/tablet) is low, please try to do the opposite of this – increase the volume on your phone to at least 75% and adjust the volume on the speaker instead. I noticed you are in the United Kingdom. If the noise is still present after adjusting the volumes, please submit a case at http://uk.jbl.com/contactus and our Customer Service team will be more than glad to assist you.

Yes it has and you can also connect this wirelessly via bluetooth

Yes

At the moment, no future plans about this are known. However, you can download any music player on your source device that has the EQ function. That way you can toggle Bass and Treble response for the speaker.

Please submit a request at www.jbl.com/contactus and the Customer Service team will be more than happy to assist you.

You can skip songs on the charge 3 all you have to do Is double click the play button 

I don't think that the passive radiators can be damaged by just pressing until you press it hard to destroy. You may try to reset your charge 3 to get rid off the scratching noise. It may help.

Yes it is completely safe to charge your CHARGE 3 even if its in-use or not. The battery normally charges from 0 to full in 4.5 hours using the power adapter provided. When full charge has been reached, all the indicators light are constant. In some cases, the fifth light indicator keeps on blinking, but does not light up constantly, no matter how long charging continues. Sometimes it will show a constant blinking light after charging has been stopped. This is normal, caused by tolerances in the circuits, and is no cause for alarm. The battery is charged to the same level.

The CHARGE 3 charges smart phones and tablets via USB. So yes, it charges an iPhone.

No. There is no way to use two cards for a single transaction.

The JBL Connect actually only allows up to 2 devices to be connected together for amplified sound. In other words, you may only choose 2 of these 3 devices that you would like to connect together.

The Bluetooth may be causing an interference on your WIFI connection which in effect slows down your internet connection. Here’s how you can prevent it Bluetooth and older WiFi routers are designed to work together, but as we add more and more devices into our homes, this isn't as effective as it once was. if none of these options solves your problem, a new 5k router would in most cases do the trick. ·Switch to 5 GHz network, as Bluetooth protocol does not operate at this frequency. Therefore you will not have any issues with BT devices interrupting. Change channel on your router. A router in Europe has from one to 13 frequency channels. Most routers "Auto select" their channel, but if you are in a place where there are a lot of other WiFi routers, then switching channel to a lesser busy channel can help you(see guide in SF for network scan). Move your router to a different location for your important connected devices. Reset your router. After a reset, the router will scan the area for most used channels, and select one that isn't busy (same as manual switching above). The only bad thing about resetting your router is that if you have made some changes on your network, they will be lost now. Limiting your BT/WiFi devices. Turn off BT/WiFi devices that are not used. It will result in a less noisy environment. Use cable. If your device has the option of using RJ-45 cable, then it could be a good idea to use that, instead of WiFi. Enable "Interference Mitigation" if your router has this option/feature. Typically this is under advanced Wireless settings. Interference Mitigation can help prevent interruption from BT/WIFi devices, as it will scan the channels to see if anyone is using them, and in case more users are "joining" the selected channel, it will switch to a different one. · TIP: If Interference Mitigation is enabled, and you do not live in a noisy environment, I would advise switching this off, as it can downgrade your WiFi performance. Can I change something on my device? Yes, the router isn't the only thing you can check or change. · Update your source device (Phone, PC, MAC): Your source driver might be outdated, and it is always good to keep these updated at all times for best performance. Remember this is only a guide on how to improve connection or prevent instability. If none of the tips are working at all, either your router is defective, or the source device has a problem.

Yes, I have a 5s and my Charge 3 works perfectly with it.

Hi, As with all rechargeable batteries, it's never good to always have a device with these batteries connected to AC power. More recent rechargeable batteries, such as the ones we use in our products are of such quality that it's possible to have it connected for a while, but I would advise to every 2-3 weeks you disconnect the Charge 3 from AC power, and play your audio on battery power only, until the battery requires recharging. If you need more information, please dont hesitate to write us on customer.support@harman.com, we will gladly assist with any questions you may have

I'm not 100% sure but if it has the same software as the Jbl Xtreme then it should be able to skip forward and back between songs using the volume up and down buttons.

Its should come only with orange charger with orange USB cable

A firmware update would solve this issue.. please have your team research this as the startup / power down sound is annoying and has a fixed loud volume no matter if you have the volume turned down or not.

Hi Danny, I just purchased a charge 3 too. If you are using an iPhone to connect to the Charge 3... Go to Settings -> Music.... Under Playback Turn EQ ON and select a mode. I like Acoustic an incredible difference. Hope this helps... Chip

I'm able to connect the charge 3 and my iPad and Samsung 6 both with Bluetooth and they both will play music on the speaker! I know you can also connect at least one more device. I didn't even use party mode I just connected them both.

If I understood you correctly, your Dell XPS 9343 was working okay with the CHARGE 3 and now it's not. If this is the case, please perform the following: 1.Reset the CHARGE 3 by following this step: - In power ON mode press and hold the "Volume +" and "Play/Pause" buttons at the same time for more than 3 seconds it shuts off by itself. 2.Unpair/Forget the CHARGE 3 from your Dell XPS 9343. 3.Turn the Dell XPS 9343 completely OFF. 4.Switch the Dell XPS 9343 back ON. 5.Turn the Dell XPS 9343 completely OFF "AGAIN". (this is important) 6.Switch the Dell XPS 9343 back ON. 7.Pair the CHARGE 3 with the Dell XPS 9343. If this doesn’t help, it is possible that your computer does not support or is not setup to support Stereo Audio Bluetooth connection. Your best bet is to go into your control panel and find the Bluetooth setup. This setup usually provides a setup wizard and will take you through the steps to install the drivers needed for Stereo Audio.

Congratulations on getting it fixed. If the issue persists, please submit a case at www.jbl.com/support-contact.html and our Customer Service team will be glad to assist you.

Thank you for the inquiry. No. This product will not float on water, rather it will sink. Best Regards.

The Charge 3 can only be charged via micro USB and the Xtreme has a 19V port like the most laptops have.

Just press the “Phone” icon button on the CHARGE 3 to answer incoming calls.

I was able to compare side by side and the Flip 3 sounds like a nice portable speaker the charge 3 sounds like a compact shelf system. The main difference is in the bass, the charge 3 punches and the flip 3 bottoms out there is no real punch.

Hello! We are sorry to hear about this. For a better assistance, you will shortly receive an e-mail from us.

No. It will not charge fully as you are only recycling the current power inside the unit. It need to be plugged into a wall outlet to be fully charged.

Yes, the CHARGE 3 has a rated of power of 2 x 10 watts while Charge has 2 x 7.5 watts.

It's definitely new. You will see if the product is recertified on the product's name (product name) recertified. i.e(JBL Charge 3 recertified)